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Terms and Conditions
Last updated: [Insert Date]
Welcome to Assistara (referred to as “we”, “us”, or “our”). These Terms and Conditions outline the rules and regulations for the use of our website, located at www.assistara.in, and our services. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.
If you do not agree with these terms, you should not use our website or services.
1.1. By placing an order through our website, you warrant that:
1.2. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
2.1. All prices on our website are in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.
2.2. We accept payments through various online methods, including debit/credit cards, net banking, UPI, and digital wallets. By placing an order, you authorize us to charge the full order amount to your payment method.
2.3. In case of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
3.1. We offer delivery within India. Shipping charges and estimated delivery times will be displayed during checkout.
3.2. We make every effort to ensure timely delivery, but we are not liable for any delays caused by unforeseen circumstances, including but not limited to natural disasters, strikes, or transportation disruptions.
4.1. Our Return Policy is available on a separate page. Please review it before making a purchase.
4.2. To initiate a return or refund, contact our customer service team at support@assistara.in.
4.3. Refunds will be processed in the original form of payment within [X] working days, subject to the Return Policy conditions.
5.1. To access some features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
5.2. We reserve the right to terminate your account or restrict access if any unauthorized activity is detected.
6.1. All content on this website, including but not limited to text, images, logos, and designs, is the intellectual property of Assistara unless otherwise stated.
6.2. You may not reproduce, distribute, or exploit any content from this website without our prior written consent.
7.1. To the fullest extent permitted by law, Assistara shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use or inability to use the website, including but not limited to errors, omissions, or inaccuracies in the content.
7.2. We shall not be responsible for any loss or damage resulting from third-party services or products available on our website.
8.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India.
9.1. In compliance with the Information Technology Act 2000 and the Consumer Protection (E-commerce) Rules 2020, if you have any complaints or grievances, you can contact our Grievance Officer:
Grievance Officer:
Name: [subha saha]
Email: grievance@assistara.in
Address: Assistara, Netajinagar, Kolkata, West Bengal, India
We will respond to your complaint within 48 hours and aim to resolve the issue within 30 days.
10.1. We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of our website signifies your acceptance of the updated terms.